JEWELRY CARE

All pieces are lovingly hand-made with first quality materials. Due to the natural elements of wood, stone, and fiber, we ask that you treat your jewelry gently and do not expose to water, perfume, hairsprays, lotion, or oils, etc. as these elements may change the appearance and longevity of your piece. African trade beads are composed of mixed metals with an antiqued silver wash that wears with time leaving a base metal of copper or brass underneath visible. This is the nature of these beautiful, handcrafted, fair trade 'silver' tribal beads from Ethiopia. Stretch bracelets should always be rolled off and on, not pulled or stretched as that can weaken the elastic. Signature tags are included on necklaces, but may not be included on bracelets depending on the aestethtic of each individual piece.  

With love and care, we expect your TenThings Jewelry pieces to bring you happiness for many years.

SHIPPING

All TenThings Jewelry pieces are hand-made and made to order. 

Please allow up 1-3 weeks. For wholesale orders, please allow 4-5 weeks. If you need your purchase by a certain date, please email tenthingsjewelry@gmail.com to confirm availability. 

Once your order has shipped, you will receive an email with tracking information.

 All orders are shipped USPS or UPS. 

International orders are shipped USPS First Class International. Once an order has shipped, we are no longer able to track, and therefore are not responsible for shipping times, lost, or damaged packages or additional duties or taxes.

All retail orders shipped within California will be charged 8% sales tax.

RETURNS

Please contact tenthingsjewelry@gmail.com regarding returns and exchanges. Contact must be made within 7 days of receipt of jewelry. Purchase price only is refundable. Shipping charges are not refundable.  

Pieces must be in their original unworn condition. 

All custom orders are final sale and not returnable.